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Shipping policy

Shipping Policy – Standpick

Effective Date: [Insert Date]

Thank you for shopping with Standpick. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our platform.

By placing an order with Standpick, you agree to the terms outlined below.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Processing times may vary during holidays, sales periods, or due to high order volumes.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, you will receive a confirmation email with shipping details and tracking information (if available).

2. Shipping Methods & Delivery Time

Standpick works with trusted shipping and logistics partners to deliver your orders safely and efficiently.

Estimated delivery times:

  • Domestic Shipping: 3–7 business days
  • International Shipping: 7–21 business days

Delivery times are estimates and may vary depending on:

  • Shipping destination,
  • Customs clearance,
  • Weather conditions,
  • Carrier delays,
  • Or other unforeseen circumstances.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

  • Delivery location,
  • Package weight,
  • Shipping method selected.

Any applicable shipping fees will be clearly displayed before completing your purchase.

4. International Shipping

For international orders:

  • Customers are responsible for any customs duties, import taxes, or additional fees imposed by local authorities.
  • Standpick is not responsible for delays caused by customs processing.

Please check your country’s import regulations before placing an order.

5. Order Tracking

If tracking is available for your shipment, tracking details will be sent via email after dispatch.

You can use the provided tracking number to monitor the delivery status of your package.

6. Delayed or Lost Shipments

While we aim to ensure timely delivery, Standpick is not liable for delays caused by:

  • Courier issues,
  • Customs clearance,
  • Natural disasters,
  • Incorrect shipping information provided by the customer,
  • Or circumstances beyond our control.

If your package appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Standpick is not responsible for:

  • Orders shipped to incorrect addresses provided by customers,
  • Failed deliveries due to incomplete or inaccurate information.

Additional shipping charges may apply for re-delivery requests.

8. Damaged Packages

If your order arrives damaged:

  1. Take photos of the package and product immediately.
  2. Contact us within 48 hours of delivery.
  3. Include your order number and supporting images.

We will review the issue and provide a suitable resolution where applicable.

9. Delivery Issues

If you experience delivery issues such as:

  • Missing items,
  • Damaged products,
  • Incorrect orders,
  • Or failed deliveries,

please contact our support team as soon as possible.

10. Contact Us

For shipping-related questions or support, contact:

Standpick
Email: [Insert Email Address]
Website: [Insert Website URL]
Business Hours: [Insert Support Hours]